FAQs

Frequently Asked Questions

What currency will I be charged in?

All transactions are processed in USD (United States Dollar). If you pay in another currency, your bank or payment provider may apply exchange rates or transaction fees outside of our control.

Learn more in our Billing Terms & Conditions.

Do you ship internationally?

At this time, Valeri Vine only ships within the United States.

How long does delivery take?

Orders typically arrive within 6–16 business days, which includes 2–5 business days handling time and 4–11 business days transit time.

Full details can be found in our Shipping Policy.

Is my payment information secure?

Yes. Our website uses SSL encryption technology to keep all payment details safe and confidential. This ensures that your billing data is always protected.

You can read more about how we protect your information in our Privacy Policy.

How do I start a return or exchange?

To initiate a return or exchange, please contact us at info@valerivine.com. Upon approval, we’ll send you a return label to download and print.

Where can I read your Terms of Service?

You can review our full Terms of Service on our Terms of Service page.